Not a call I had taken myself, unfortunately, but the following are the call notes that were made afterwards
***** called to report a possible 'virus' on her PC. Her machine operates as normal, but Outlook, Word, etc close randomly. ***** informed me that if she wants to close an email/Word document she must go through File>Close; she can't press the red X at the top right as the whole program closes.
No comments:
Post a Comment